FAIR PRICE & QUICK SHIPPING
Our philosophy...
"Thanks so much...post office has already told me its on the way...WOW!!!! - Deb E, JOLIET, Illinois
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"I just wanted to let you know i received my order yesterday! Fast delivery! and Loved everything! The yarn, the socks and the little gifts included!! Just wanted to say thanks! - Alice D."
"Hi! We just LOVE the alpaca fur slippers! What fun! Thank you for sending them so quickly. -Gabby D.
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[ More Testimonials ]
We dislike getting charged too much for shipping, so we keep charges low and fair. Our cart will show you the shipping charge when you get to the checkout stage.
Our prices on products are fair too... unlike some other stores, we do not increase them artificially then offer "mark downs". If you see an item on sale at PurelyAlpaca.com, it really is.
SHIPPING TIMES
Most orders are shipped withing 48 hours. We use USPS Priority Mail which delivers in 3-5 days to U.S. destinations (PurelyAlpaca is near Portland, OR). When we ship you will receive an email (if provided) giving you tracking information on your order.
100%+ RETURN PLEDGE!
"Just wanted to say good quality stuff, thanks. I ordered from other suppliers this past Christmas, and some of them were less than hospitable. I ended up with a couple items that I couldn’t wear, and they wouldn’t take them back. Soooooooo thanks for everything. -Caron" [ More Testimonials ]
We want our customers to be PurelyConfident with everything purchased at PurelyAlpaca!
Shop with total confidence. If you wish to return a product, we will be happy to give you a
Full refund on any purchased retail item(s) including a refund of your return postage!
Details: To send back an item, simply mail it back to us with a note letting us know what you would like us to do (refund, exchange). We will send you a confirmation when we receive your return.
Our offer is good on any unworn clothing item (trying it on is of course fine). Please return within 30 days (Christmas holiday purchased items can be returned up until Jan 31st the following year).
Why such a promise? Simple, we want you to be happy with each and every order made and shop with us again!
So if you are interested in an item but don't know if it is right for you or the right gift, shop PurelyConfidently with our simple no cost refund guarantee. Please try us out today.
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